At MisaMode, we strive to deliver your home decor items as quickly and safely as possible. Below are the details regarding our shipping and delivery procedures.
1. Processing Time
Once your order is placed, it typically takes 1-3 business days to process and prepare your items for shipment. Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Methods and Costs
We offer a variety of shipping methods to suit your needs. Shipping costs are calculated at checkout based on your delivery location and the size of your order.
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Standard Shipping: Delivery times vary depending on your location. Typically, delivery takes 5-7 business days for domestic orders.
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Expedited Shipping: Faster delivery is available for an additional charge. Expedited orders typically arrive within 2-3 business days.
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International Shipping: We also offer international shipping. Delivery times vary depending on the destination country and customs processing. Additional fees may apply, and customs duties may be charged upon arrival.
3. Shipping Confirmation
Once your order has shipped, you will receive an email with tracking information. You can use this tracking number to monitor the progress of your shipment.
4. Delivery Times
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Domestic Orders: Typically, orders are delivered within 5-7 business days, depending on the shipping method selected and your location.
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International Orders: Delivery times for international orders vary depending on the destination country and customs processing. On average, international orders take 7-14 business days.
Please note that delivery times are estimates, and unforeseen delays such as weather, customs, or other factors may impact delivery.
5. Shipping Restrictions
Currently, we ship to most locations worldwide. However, certain remote or restricted areas may have limited delivery options. If we are unable to deliver to your location, we will notify you as soon as possible.
6. Missing or Damaged Items
If your order arrives damaged or if an item is missing, please contact us immediately at [email protected]. We will assist you in resolving the issue promptly by either issuing a replacement or a refund for the damaged or missing item.
7. Order Tracking
You can track your order at any time by using the tracking number provided in the shipping confirmation email. If you have trouble tracking your order or have any questions about its status, please feel free to reach out to us.
8. Customs and Duties
For international orders, please be aware that customs duties, taxes, or other fees may apply upon delivery. These fees are the responsibility of the customer, and we recommend contacting your local customs office for more information on any potential charges.
9. Contact Us
If you have any questions about shipping, delivery, or need assistance with your order, please contact us at [email protected]. Our customer service team is happy to assist you.